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Customer Services

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Online shopping at Just Labcoats is very easy and has been planned around providing you the best customer experience. You can peruse through our vast collection of products by simply choosing to search items by entering their product codes or keywords in the search box. If you are having any difficulty ordering online we also provide the service of ordering via phone. Just call us at 1.877.264.3717 (8AM to 9PM Mon-Fri EST) and we will gladly assist you in your shopping.
Yes! You don’t have to worry about it. We use a online secure system which uses the Secure Sockets Layer (SSL) technology to protect the security of your credit card information. For more information on how we secure your online shopping, please visit: http://www.justlabcoats.com/secure-shop.aspx
You can easily track your order by visiting the link http://www.justlabcoats.com/track-order.aspx. All you have to do is enter the necessary details such as tracking code and our customer representative will shortly email you the relevant information.

Yes, we firmly believe in providing our customers the best post-purchase services. If for any reason you would like to return or exchange the already bought product please first read the Exchange & Return Policy for more information. Visit: http://www.justlabcoats.com/return.aspx

Our shopping cart is optimized to show you all charges automatically live. You can also visit our page about http://www.justlabcoats.com/shipping.aspx for more information about shipping charges. If still confused, call us at 1.877.264.3717 (8AM to 9PM Mon-Fri EST) and a customer representative will help you out.
Yes and No! Sales taxes are not charged on any order from any states except for orders exclusively from Georgia.
We provide lots of acceptable payment methods. At JustLabCoats.com accepts Visa, MasterCard, Amex, Discover, Checks, Gift Cards and Paypal as a reliable method of payment.
We gladly provide you with an exchange or refund whichever you choose. Please read the Exchange & Return Policy for more information. Visit: http://www.justlabcoats.com/return.aspx
Please call us immediately at 1.877.264.3717 (8AM to 9PM Mon-Fri EST) or emailing at csr@justlabcoats.com. We will escalate your issue at our latest.
Good News! Yes we do! Shipping charges will apply depending on the destination and total amount of order. For more details regarding international shipping charges visit: http://www.justlabcoats.com/shipping.aspx
We gladly provide you with an exchange or refund whichever you choose. Please notify our customer services representative by calling at 1.877.264.3717 (8AM to 9PM Mon-Fri EST) or emailing at info@justlabcoats.com and we will rectify the issue as soon as possible.
Yes! We will gift wrap the package on your behalf. You just have to email us your information after placing the order and we will wrap your order with the details provided. You can also add a cute message if you like!